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 Elmwood Manse 

Welcome to The University Health Centre at Queen's.

The University Health Centre at Queen's is a General Practice situated in South Belfast.  We are a GP Practice opened for registrations to anyone residing within the local area.

This includes families, individuals as well as students in the South Belfast.

Parking is available on sight, and in the surrounding University area.  We are also well connected to public transport networks.

Our dedicated team of GP's and nurses have extensive experience with special interests in sports medicine, mental health, sexual health including family planning, dermatology, travel and health promotion. We are a friendly team. Our aim is to provide a high quality health care for all our patients.

This surgery website is used to provide all our patients with up-to-date news and information about our practice. We will keep it up-to-date with any developments or other details that we feel are relevant to you. 

The building opens daily from

9.00am to 5.30pm  

Our phone cover operates as normal between 8.30am to 6pm (medical emergency calls only 10.30am - 6.00pm).

Please note that our booking lines are extremely busy - our reception team are doing all they can to answer all calls as soon as they can.

Please be patient and one of team will assist you.

  Should you experience any difficulties with our telephone system - please inform a member of our team, so this can be reported to our telecoms provider. 

UPCOMING BANK HOLIDAYS,  PRACTICE CLOSURES AND NOTICES:

Please note we may experience some technical difficulties during the completion of this work.

We appreciate your co-operation during this time.  

 

FUTURE BANK HOLIDAYS CLOSURES

PRACTICE BASED LEARNING/

AFTERNOON CLOSURES

 

Emergency cover only on these afternoon

Monday 6th May 2024 
Monday 27th May 2024Thursday 11th April 2024

Friday 12th July 2024

Thursday 23rd May 2024

Monday 26th August 2024

Appointments and telephone system information

PLEASE NOTE following feedback we are working towards changing how we manage our appointments system.

We have now returned to a predominately face to face GP service.

Face to face GP appointments are available to be booked each day at 11 am for that day two weeks. Some routine issues can be dealt with over the telephone and should you wish for this our care navigators in reception will assist you with this.   Some things will require assessment therefore, we ask that you accept the guidance given.

General Practice is not an emergency service but each morning we have a small number of telephone calls will be released these will be limited for on the day acute and medically emergency issues, please note the doctor may require you to attend on the day for assessment.   Once these slots are full we will be at our maximum safe capacity for that day and extras cannot be added. 

The afternoon remains medical emergency only. 

Please be respectful to our reception staff as they deal with your questions.

In addition we have phone access to a Duty Doctor for urgent on the day medical queries from 8.30am to 10.30am.  Please dial option 1.  Please note that once all these calls have been allocated you will be asked to ring back the next day.  Thank you for your co-operation.

We also have a Doctor who will deal with medical emergencies both morning and afternoon.  Please dial option 2.

Please note that our reception closes from 12.30 to 1.30 each day (emergency telephone access is still available - for medical emergencies only).

Routine calls ie, book a routine telephone call, nurse appointments, fit notes & university certs/letter from 11.00am. Please dial option 3.   Please note that once all these calls have been allocated you will be asked to ring back the next day.  Thank you for your co-operation.

For prescription - this is available Monday - Friday 8.30am - 6.00pm.  Please dial option 4. Please note we also have online ordering available, please speak to a receptionist to assist you with this. 

For results - this is available Monday - Friday 2.00pm - 3.00pm.  Please dial option 5.

Please note our Reception email is not for urgently issues/queries.  Should you have a matter than requires urgent attention - please contact the practice and discuss with a member of our administration team.  

 

SPRING COVID-19 VACANIATION PROGRAMME - 2024


We will be in contacted all those by phone or SMS that are eligible to book an appointment.  If you feel you are eligible and were not contacted please give reception a call on 02890664634 from 11am Monday - Friday.

WHO IS ELIGIBLE?

75 YEAR OLD AND ON 30/06/2024 (ie, born on or before 30/06/1949)

IMMUNOSUPPRESSED PATIENTS AGES 18 YEARS OR OVER ON 30/06/2024 (ie, born on or before 30/06/2018). 

WHO SHOULD ATTEND TRUST VACCINATION CENTRE

IMMUNOSUPPRESSED PATIENTS AGES 5 - 17 YEARS ON 30/06/24  (ie, born between 01/07/2006 and 30/06/2018).

Get a COVID-19 vaccination in Northern Ireland | nidirect

 


Travel Advice.

PLEASE NOTE AT PRESENT WE UNFORTUNATELY ARE UNABLE TO OFFER TRAVEL ADVICE APPOINTMENTS.

PLEASE CONTACT AN ALTERNATIVE TRAVEL CLINIC

WE APOLOGIES FOR ANY INCONVIENCE THIS MAY CAUSE

(Site updated 12/04/2024)
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