News:

UCHQ is now taking registrations
UCHQ is now taking registrations. Call in at 5 Lennoxvale or phone 02890975551. 

Out of Hours
If patients require medical treatment or advice outside surgery hours, weekends, bank or public holidays, they should contact - 028 9079 6220

Appointments
To make an appointment you should telephone the Health Centre on 02890 975 551 or at reception Monday to Friday 8.30 - 5.30.

Complaints

The Health Centre’s Commitment To Quality


The doctors and staff of the University Health Centre welcome and encourage patients to express their views on the quality and delivery of health and institutional services within the Health Centre.  We hope that if you have a problem, or a view regarding the Health Centre, you will use the appropriate procedure.

We feel this will give our patients and ourselves the best opportunity to resolve any issue and, where necessary, amend practice or policy to prevent a reoccurrence, and to inform our staff of patient views

 

Complaints Procedure


If you have a complaint or concern about any aspect of the Health Centre or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of a NHS wide system for dealing with complaints. Our system meets the national criteria.

Please click on the following link for our Complaints_Procedure_2008_Final.doc

Patient Survey

The results of of patient survey for 2008 /2009 can be viewed by clicking this link: Practice Report